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Frequently Asked Questions

You Asked, We Answered

How can I receive information on a conference or a program?

Information such as times, links to recordings, and registration for online and on-demand programs is located on this website.  You may also contact Eutropia Rhodes in the CME office at (248) 849-2203 or

How can I confirm that I have been registered for a Online CME activity?

Within five minutes of registering for an online course you will receive an email with additional instruction on completing the course and receiving your AMA PRA Category 1 Credit™.  

What type of CME credits are available from Ascension Providence Hospital?

Ascension Providence Hospital is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Ascension Providence Hospital offers category 1 credit toward the American Medical Association (AMA) Physician’s Recognition Award. Attendance Certificates can be given to non-physician health care professionals who participate in an educational activity designated for AMA PRA Category 1 Credit™.

How many CME credit hours am I required to complete? To whom do I report my CME credit hours?

CME requirements vary from state to state and specialty. Contact your state licensing board and/or specialty society for details. 

I previously attended an Ascension Providence CME course and am unable to find my attendance certificate. Are you able to provide me with a replacement certificate?

Transcripts are available for download on CME Tracker.  After logging on, you can find records of all activities, virtual or live you have completed.  

What is the difference between Commercial Support and Exhibits?

Commercial Support

Commercial support is financial support from an ineligible company in the form of a grant or in-kind contribution (equipment/goods). An ineligible company is one whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. Examples of ineligible companies are outlined on the ACCME Website.

Typically, grants are obtained through a competitive online application process with the ineligible company, and awarded as an unrestricted educational grant for independent medical education. Despite commercial support, the education must remain independent of the ineligible company and the support may not result in commercial bias or commercial influence in the education. The support does not establish a financial relationship between the ineligible company and planners, faculty, and others in control of content of the education.

Programs that obtain commercial support must obtain a Letter of Agreement signed by the company and APH CME

Exhibits & Other Promotional Activities

Exhibits consist of company presence at the educational activity in exchange for a fee, and are separate and distinct from commercial support.

  • Exhibits cannot be offered provisionally in exchange for commercial support, as they are separate and distinct. Program coordinators are encouraged to create and collect exhibit contracts from participating companies.

  • Exhibitors should have equal access and opportunity to all exhibit fees. Different fee amounts may be set for distinct offerings (size of booth, location of booth, number of reps) and for organization type (ineligible company vs. non-profit), but all fee options must be made available to all exhibitors.

  • Exhibits must be located in an area separate from the educational space/lecture hall.

  • Exhibit reps may attend the educational portion of the meeting, but are strictly prohibited from partaking in any sales or marketing activities in the meeting space.

  • Learner information (name and contact information) may not be shared with companies without the express permission of the attendees.

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